Kuvaus
Job Description for Lobby Lounge Trainee
Position: Lobby Lounge Trainee
Location: Sanya City or Haikou City, Hainan Province, China
Employment Type: Full-Time (fixed time contract)
Reports To: Front office manager
Responsibilities:
Welcome and seat guests in the lobby lounge.
Take and serve food and beverage orders efficiently.
Provide menu recommendations and answer guest inquiries about menu items.
Ensure cleanliness and organization of the lounge area.
Assist in setting up and clearing tables.
Handle guest complaints and feedback in a courteous manner.
Coordinate with kitchen staff to ensure timely delivery of orders.
Participate in training sessions to enhance service skills.
Requirements:
Currently enrolled in a hospitality management or related program.
Excellent communication and customer service skills.
Proficiency in English; additional language skills are a plus.
Friendly and approachable demeanor.
Ability to multitask and work in a fast-paced environment.
Basic knowledge of food and beverage service.
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Job Description for Front Office Trainee
Position: Front Office Trainee
Location: Sanya City or Haikou City, Hainan Province, China
Employment Type: Full-Time (fixed time contract)
Reports To: Front Office Manager
Responsibilities:
Assist with guest check-in and check-out processes.
Handle guest reservations and room assignments.
Manage phone calls and respond to guest inquiries.
Provide information about hotel services, amenities, and local attractions.
Handle guest complaints and issues with professionalism.
Process payments and maintain accurate records.
Coordinate with housekeeping and other departments to ensure guest satisfaction.
Maintain a clean and organized front desk area.
Requirements:
Currently enrolled in a hospitality management or related program.
Strong communication and interpersonal skills.
Proficiency in English; additional language skills are a plus.
Customer-oriented attitude with a friendly and professional demeanor.
Ability to handle stressful situations calmly and effectively.
Basic computer skills and familiarity with hotel management software.
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Job Description for Char Bar & Grill Trainee
Position: Char Bar & Grill Trainee
Location: Sanya City or Haikou City, Hainan Province, China
Employment Type: Full-Time (fixed contract)
Reports To: Char Bar & Grill Manager
Responsibilities:
Greet and seat guests in the Char Bar & Grill.
Take and serve food and beverage orders accurately and efficiently.
Provide menu recommendations and answer guest inquiries about menu items.
Ensure cleanliness and organization of the dining area.
Assist in setting up and clearing tables.
Handle guest complaints and feedback in a courteous manner.
Coordinate with kitchen staff to ensure timely delivery of orders.
Participate in training sessions to enhance service skills.
Requirements:
Currently enrolled in a hospitality management or related program.
Excellent communication and customer service skills.
Proficiency in English; additional language skills are a plus.
Friendly and approachable demeanor.
Ability to multitask and work in a fast-paced environment.
Basic knowledge of food and beverage service.