Overview
Together with your coworkers, you are Pincho’s face outwards, together you are responsible for making sure all the guests will enjoy a wonderful restaurant experience.As a waiter in our restaurant, you are the guest’s and the head waiter’s right hand. You should have good knowledge about how to use the app and on your own and with your colleagues be able to solve problems that will come up in the everyday service. Knowledge about the food and drink menu is also important, so that you can give recommendations to the guests and also answer questions about taste and allergies. We will provide you with the training and knowledge you need to be a successful waiter, but we also expect you to ask questions, take initiative, and do your best to make sure we provide the very best service and experience for our guests. What expected of you
Show up in time and look representative and ready for work
Have knowledge of our menu, products and concept
Have good knowledge about the app’s functions, and help guests that are struggling to order/need assistance
Help and serve guests when they ordered food and beverages
Create a strong, lasting relations with our guests
Have some knowledge about the restaurant system, so you can assess the head waiter when needed
Knowledge about emergency exits, fire routines and other safety matters
Be able to have your own “zone” during service
Together with colleagues, assure the best service and quality for the guests
Main work tasks
Follow guests to table and explain the app in a friendly and clear way
Making sure guests are pleased during their meal, asking them questions about taste, if they need something, and how they are doing etc.
Clear away tables from empty plates, planks and glasses
Help out in the washing room, bar and kitchen when needed
Unpacking of goods
Be accessible for your guests at all times, answering questions, help them carry food and drinks and just see the guests
Fill up water and cutlery stations and keep them clean
Take payments
Say hello to new guests and goodbye/thank you to guests leaving the restaurant
Clean tables good after guests leave and make ready for the next guests
Help keep the restaurant representative for Pincho regarding toilets, popcorn and napkins on the floor, etc.
Cleaning of the restaurant’s fixtures, machinery, storage spaces and changing rooms
We offer you
21h/3 weeks, mainly on Fridays and Saturdays.
Salary according to TES.
Source: Job Market Finland’s customer information system